Will there be a pledge manager phase after the Kickstarter ends? Will I be able to increase my pledge with it?
A: Yes, we use BackerKit to collect data on the Kickstarter rewards we need to fill. About two weeks after the campaign closes on October 27, we’ll email you with a link to the BackerKit for this project, and you’ll be able to adjust your pledge then.
Last updated: September 23, 2017 15:46
I just want the deluxe edition. How do I pledge for that?
In the Kickstarter pledge page, choose “Make a pledge without a reward.” Set your pledge amount to $240 (the cost of the Deluxe Corebook Set add-on). Complete your pledge in the Kickstarter interface. About two weeks after the campaign closes on October 27, we’ll email you with a link to the BackerKit for this project. In BackerKit you’ll be able to select the Deluxe Corebook Set as your backer reward. (You’ll also be able to add to your pledge amount and select other rewards.)
Last updated: September 23, 2017 15:46
Will these new corebooks work with my existing Numenera books?
Yes! But we’re not making a new edition. We will make limited changes to the way the game plays mechanically—and none of those changes affect the way NPCs, creatures, or items like cyphers or artifacts work. We also won’t be making changes to the setting. So, if you already play Numenera, your bestiaries, adventures, card decks, character portfolios, and books like Into the Night, Technology Compendium, and Jade Colossus will not be affected by these changes. We will not issue any “second editions” of the existing supporting titles—and if you choose not to get Numenera Discovery, future Numenera supplements will work fine with your existing Numenera corebook. Your ongoing campaign will flow smoothly through the change in corebooks. You will even be able to mix existing characters with those from Numenera Discovery into your game. In fact, the game can be played with both the existing corebook and Numenera Discovery in use at the same game table! (One small exception: Numenera Character Options and Numenera Character Options 2 will remain compatible, but will become substantially less relevant following the improvements to characters in Numenera Discovery. We will retire those titles.)
Last updated: September 23, 2017 15:46
Will my deluxe edition come with all the upgrades that the standard edition gets?
Absolutely--you don't give up any of the standard edition's features by getting the deluxe version. So the extra items and the medallion are included in the deluxe edition.
Last updated: October 04, 2017 12:03
I just want one of the cool add-ons. How do I get it?
If you want an add-on, but don't want to back at a backer level—if, for example, you don't want any of the new books, but you really like the Numenera Player's Kit—doing so is easy. Simply pledge the cost of the add-on item (or the total for your add-ons, if you want more than one thing), but don't select any backer level. After the campaign ends we'll ask you what the funds were for, and you'll tell us your add-on choice then.
Last updated: October 17, 2017 14:35
I pledged for all the books in print, but why I am missing the deluxe set?
This is a written description of the reward level at which you backed: "ALL THE BOOKS IN PRINT - You get the corebook set (Numenera Discovery, Numenera Destiny, and the lovely slipcase, plus all unlocked upgrades to the corebooks and slipcase) in print, along with every title funded by this campaign, in print and PDF. Plus you get The Trilling Shard (the exclusive book we're creating through this campaign) in print and PDF, and the Discover Your Destiny PDF (see the main text). ✦ Numenera Discovery in PDF ✦ Numenera Destiny in PDF ✦ Numenera corebook set in print, including Numenera Discovery, Numenera Destiny, the slipcase, and any unlocked corebook or slipcase extras ✦ Every additional title unlocked in this campaign in print and PDF ✦ Discover Your Destiny in PDF ✦ The Trilling Shard in print and PDF"
The ALL THE BOOKS IN PRINT level doesn't include the deluxe corebook set and slipcase (which is a reward at the PATRON and higher backer levels), but it does include the regular corebook set and slipcase. You are free to change your pledge level in BackerKit. For example, for your $280 pledge, you could select the ALL THE BOOKS IN PDF ($100) level, and add-on the deluxe corebook set and slipcase for an additional $60.00, which you can pay through BackerKit. That's just one example of many.
Last updated: November 28, 2017 14:23
Current Estimated Shipping Date: March 2018
PRODUCT TIMELINE • Discover Your Destiny - March 2018 • Numenera Discovery and Numenera Destiny - June 2018 • Player's Guide - June 2018 • The Trilling Shard - Summer 2018 • Building Tomorrow - Fall 2018 • Ruin Deck - 2018 • Slaves of the Machine God - 2019 • Priests of the Aeons - 2019 • Ninth World Bestiary 3 - 2019 • Tomorrow's Bones - 2019 • Io Deck - 2019 • Explorer's Keys: 10 Instant Adventures - 2020 REWARD FULFILLMENT Soon after this campaign ends, we will invite you to review your pledge on BackerKit. This allows you to confirm your pledge and add anything that you might have missed. While we use BackerKit to organize backers, pledges, and add-ons, we don’t fulfill rewards through them. Instead, your rewards from this Kickstarter campaign will be fulfilled through the MCG Shop, which puts you, the backer, in charge of redeeming them at your convenience. Here’s how it works: when a reward is ready, we’ll send you an email letting you know it is time to log on to your account on the MCG Shop and redeem your rewards, which you will do for free with coupons. You decide when to use the coupon, and give us your correct shipping address at that time. (So if you’ve moved, or want to send the reward to a friend as a gift, you’re providing a totally up-to-date address.) If you have multiple rewards coming, you may delay redemption of some and bundle them together if that’s more convenient for you (or you'd like to save on international shipping costs). We guarantee a product will be in stock for you as one of your rewards for at least one year after the product's release date. DOMESTIC SHIPPING We offer USPS basic shipping within the United States for free. If you’re super-eager to get your rewards, you can upgrade to a higher shipping class, but you’ll be charged accordingly at the time of fulfillment. SHIPPING WITHIN THE UNITED KINGDOM AND EUROPE* Your reward will be filled by our shipping center in the UK. The cost of shipping is not included in your pledge. You will be charged shipping at the time of reward redemption. However, it will be much less expensive than paying for shipping from the US to you, since you will not be charged importing/customs fees. *The UK shipping center ships to the following countries: Austria, Australia, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the United Kingdom. OTHER INTERNATIONAL SHIPPING International shipping is not included in your pledge. (Backers in the UK or Europe: please refer to the previous section, above.) International shipping is expensive. We don’t have any control over that, and we can’t accurately predict what shipping rates will be at the time of fulfillment. If you’re an international backer and have questions about shipping rates, we recommend you visit the USPS website to get an estimate. Please also be aware that you are responsible for import duties, taxes, and brokerage fees, and that we must comply with international law and cannot mark your reward as a gift or as a zero-value item. If you have multiple items coming as rewards, you can mitigate shipping costs by waiting to have several of them shipped together. We guarantee that each reward will be available for a minimum period of one year from its official release date. To ease the burden of international shipping costs, we subsidize all non-UK/Europe international customer orders and backer reward fulfillment orders with a $10 discount. You’ll pay the shipping costs at the time of fulfillment, minus the $10 discount, which is automagically (and invisibly) applied through the inner workings of the MCG Shop (you won’t see the discount reflected on your order, but it is applied to all international orders outside of the UK/Europe). In other words, if the cost to ship the parcel to you is $52, you’ll pay $42. The $10 shipping discount is applied once per parcel, not per item.Last Updated At: 11/13/17 | See Kickstarter Update
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.
Why can’t I log into my account?
Request a login link to your survey by entering your email here:
BackerKit will send you an automated email with an invite link to whatever email you pledged with.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
Can I upgrade or get multiple copies of my pledge?
This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.